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shipping and returns

DELIVERY COSTS AND DETAILS

 

Standard UK Delivery: 5-7 Working Days 3.99

All our items are made to order to decrease wasteage and losses, some delays may occur due to manufacturing timescales. If there are any issues contact will be made to you with your options. 

During current circumstances some delivery times may take up to 14 days. If one item is ready before the rest we will send them in 2 packages so you an enjoy them quicker.

International Delivery: We can deliver to any country outside the UK, However International Delivery rates vary - please contact us to arrange shipping.

CAN I DELIVER TO AN ADDRESS WHICH IS DIFFERENT TO MY BILLING ADDRESS?

Yes, we absolutely can. Once you’ve filled out your billing address details in the checkout you’ll then be able to add an alternative delivery address. You just have to make sure you do this yourself before submitting your order; we can’t change this information once the processing has begun, unfortunately.

HAS MY ORDER BEEN DISPATCHED?

You’ll receive an email including your tracking information for your order if it has been sent with such options as soon as it’s been dispatched. We’ll also send you email updates throughout the delivery process, so you know where your parcel is.

RETURNS

Please be advised only faulty items are eligible for a return. Any non-faulty returns will only be returned for store credit. Any issues you have please contact us using the chat box and we will investigate your issues and advise further.

Postage cost is non-refundable and any returns postage is at the owners cost. We recommend using a tracked postage method. Intrcxpt are not liable for any items until received back in our premises.

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